FREQUENTLY ASKED QUESTIONS (FAQ’s)
We are an e-commerce company offering solely furniture products and other household essentials that makes a home a perfect place to live. The company is based in Ghana-West Africa
To order a product, kindly visit our website and follow the proceedings, you can also contact us via call or our direct messaging tool via Facebook / Instagram or WhatsApp online.
Once order is completed and payment is made, it takes up to 7-14 days for a product to be delivered locally.
You get free delivery nationwide on any product you order locally.
You have all the right to return an unsatisfied item within 15 days after received at no cost, and 60 days with a fee.
When a product is out of stock, you will be notified immediately, and this will take up to 14-21 days for delivery.
We only accept payment via our online payment system (Stanbic Bank/Slydepay). This payment system accepts MOMO (MTN, AirtelTigo, Vodacash) or VISA/ MASTERCARD
Note: We do not give out any special Mobile Money Number as a Payment System. All Orders/ Payments must go through our Website.
You can make payment through; MTN mobile money, Vodafone Cash, AirtelTigo VISA, MASTER CARD.
If your return is not cleared for refund, then we will call you to explain the issue and send the item(s) back to you. We will arrange the delivery of the item.
Please note that we will make 3 attempts to return the product to you. However, after this, we will cancel the return procedure and will keep the product with us for a maximum of 60 days.
Please get in touch with our Customer Service Team at +233 302 959 968 or via firstname.lastname@example.org so we can help you to resolve the issue
We offer ranges of products and you can order more than one item at a time. Depending on the time and date ordered, you may receive all items same date.
Not available now
All our products come nicely packaged with your shipping info we received from you during your order. You’ll also receive an invoice of your package
NO please. we are solely an e-commerce furniture company.
As a research, fast growing ecommerce furniture company we are aimed at solving human problems with respect to the furniture industry in order to bring comfort to our clients. You get the best and competitive price from us.
We use hard woods typically from the deep forests to ensure we give quality and excellent long-lasting products and value to our clients.
Our products come from Red wood, Sapele, Acacia, Fibre Boards, Mahogany.
Yes, so we give you 12+1 months warranty on all our products.
No please. Everything is locally manufactured.
We take orders any day, any time of the day. We offer 24/7-hour customer care to our clients and respond to their needs with dignity.
Yes, as part of our affiliate program, individuals can have a store and sell our product for commission with hustle-free. What this means is that, you can sell our product and get commission. With our affiliate program you only need to create an affiliate account on our website, get your unique link and start sharing on your social media handles or your own website. You get a commission on anyone who clicks on your link to purchase a product. Meaning we do the shipping and everything whiles you get your commission.